Privacy & Data

sixbet Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data sixbet collects, how it is used, and the rights you hold as a player in Bangladesh.

Last Updated: 1 January 2026  |  Effective for all sixbet accounts

1. Introduction


2. Personal Data We Collect

Identity and Contact Data

  • Full legal name as it appears on your national identity document.
  • Date of birth (used for mandatory age verification — players must be 21 or older).
  • Registered email address and contact phone number.
  • Residential address, including city and division (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Khulna).
  • National ID card number, passport number, or other government-issued identification, where required for verification.

Financial and Transaction Data

  • Mobile banking account numbers associated with bKash, Nagad, Rocket, or Upay transactions.
  • Bank account or card details used for deposits or withdrawals (stored in tokenised form only — sixbet does not retain full card numbers).
  • Deposit and withdrawal amounts, dates, and transaction reference numbers.
  • Account balance history and bonus credit records.

Gaming and Betting Activity Data

  • Bets placed, game sessions played, and betting markets accessed.
  • Win and loss records across all sixbet products (sports, casino, slots, crash games).
  • Bonus claims, wagering progress, and promotion participation history.
  • Responsible gaming tool usage, including deposit limits and self-exclusion requests.

Technical and Device Data

  • IP address, browser type and version, operating system, and device identifiers.
  • Session timestamps, page views, click paths, and feature interactions.
  • Cookies and similar tracking technologies (see Section 7 for full details).
  • Geolocation data derived from your IP address or, where permitted, your device GPS.

3. How We Use Your Personal Data


Our Data Protection Commitments

Six core principles that guide how sixbet handles your personal data

🔒

SSL Encryption on All Transfers

Every data exchange between your device and sixbet servers is protected by 256-bit SSL/TLS encryption. Your personal and financial data is never transmitted in plain text over any network.

🗄️

Secure, Access-Controlled Storage

Personal data is stored on hardened servers with strict access controls. Only authorised sixbet personnel with a legitimate operational need may access your account data, and all access is logged and audited.

📵

No Sale of Personal Data

sixbet does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data belongs to you — it is used only to operate and improve sixbet.

⚖️

Proportionate Data Collection

We collect only what is strictly necessary. Data collection is tied to clearly defined purposes, and we review our data holdings regularly to delete or anonymise information that is no longer required.

🛡️

Responsible Gaming Data Safeguards

Data relating to your responsible gaming settings — including self-exclusion status and deposit limits — is treated with the highest level of sensitivity and is never used for marketing profiling.

📋

Transparent Processing Records

sixbet maintains internal records of all data processing activities. Upon request, we can provide you with a summary of the personal data we hold about you and the purposes for which it is processed.


4. Disclosure of Your Data to Third Parties


5. Data Retention

Account Closure: Closing your sixbet account does not result in the immediate deletion of all personal data. Certain records must be retained to satisfy legal obligations. You may submit a data deletion request (see Section 6), and we will advise you of any data that must be retained and the applicable retention period.


6. Your Data Rights

  • Right of Access

    You have the right to request a copy of the personal data sixbet holds about you, together with information about how it is processed.

  • Right to Rectification

    If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.

  • Right to Erasure

    Subject to our legal retention obligations, you may request that we delete personal data that is no longer necessary for the purposes for which it was collected.

  • Right to Restrict Processing

    You may ask us to pause the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is resolved.

  • Right to Object

    You have the right to object to the processing of your personal data for direct marketing purposes at any time. We will honour such requests without delay.

  • Right to Data Portability

    Where technically feasible, you may request a machine-readable copy of personal data you have provided to us, for transfer to another service provider.


7. Cookies and Tracking Technologies


8. Data Security


9. Minors and Age Restriction


10. Changes to This Privacy Policy


11. Contact Us About Privacy

Privacy Enquiries: support@sixbet.onl — Available 24/7. Standard privacy requests handled within 5 business days. Urgent account security concerns handled within 4 hours.

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